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How to Start a Courier Business


Starting a Courier Business


Summary: The courier service business has more than enough room for new players. Are you dreaming of starting your own courier service business? This article offers tips on starting and running a courier service business.

The best way to go about starting a courier service business is by exploring your available options.

You can operate a courier service in several ways. You can team up with an established courier company and have them subcontract your business. When you subcontract, you do the legwork for your client company. That is the essence of your role. You provide the transportation and manpower necessary to deliver and pickup parcels.

Subcontracting is an ideal option for people with limited know-how of the industry and is the perfect way to ease your way in the courier service world, so to speak. It is also the least expensive option but it comes with a catch. True, you don’t get to spend much but you don’t get to earn much either. This option leaves you with the lowest profit and growth potential. Starting your own courier service from scratch on the other gives you the highest profit potential. It also provides you the chance to expand your business much faster compared to subcontracting. However, be prepared to shell out more capital initially.

    In starting a courier service, expect to be swamped with decisions to make.
  • Decide on what type of parcels you want to deliver. Will your service be limited to envelopes and small packages? Will you include large cargoes? Naturally, your decision will depend on the capacity of your storage and transport vehicles. Do you want to deliver sensitive cargoes such as medical and industrial chemicals? If so, you and your crew must be knowledgeable in handling these substances. Do you want to deliver perishable goods? Considering that this type of cargo is time sensitive, your transportation and manpower resources must be adequate. You must have manned units readily available at a moments notice. The ability to deliver a wide variety of cargo will augment your potential to earn. However, expect to spend more initially. Take delivering perishable goods for example. You may need to invest on refrigerated trucks for this.
  • Decide on the scope for your service area. In other words, define the limit of your parcel destination. Up to what part of the globe do you intend to deliver? Will your service be limited to a single state? Can you handle deliveries from coast to coast? Do you have the resources and network to deliver internationally? Keep in mind that the same rule follows, the wider your geographic scope, the bigger the amount you need to invest at start-up.
  • Decide on how much to charge your customers. There are several factors to consider in setting up a price list. First thing to consider is the mileage and the amount of gasoline that will be consumed from point A to point B. Two, the number of parcel deliveries to be made at a particular area. Three, will the delivery be a point A to point B scenario or will you be able to accept deliveries from point B to back take to point A? Four, the rate your competition charges their customers.

On a final note, factors itemized above are only a small fraction of the big picture. If you are really serious in starting your own courier service, be advised that you must gain hands-on experience in the industry. The only way to accomplish this is to experience working for a courier service company. This way you get to have a “feel” for how the system works.

91 Responses to "How to Start a Courier Business ".

1. Bizcom Express on 7/11/2008

I am trying to start a Same Day Courier & Delivery Service in my region any tips on where I should prospect to get the business? bizcomexpress@hotmail.com

2. totcourierservices on 7/16/2008

I intend to start as a partner in my country to any courier service companies overseas. How do i go about it pleas? totcourierservicesnig@yahoo.com

3. Thulani Ndaba on 8/7/2008

Hi I like to know the ins and out of starting a same day or overnight courier company.

4. ulrich ohlson on 11/10/2008

HI There!!!
I would like to inquire how do you work out your rates

5. tandiwe maldaki on 12/12/2008

Need to know where to start with rates how to operate it professionally.

6. gary grewal on 12/14/2008

how to find potential clients in the beginning if i want to start one man courier business? bestrates2003@hotmail.com

7. Ayana Mire on 1/2/2009

I am trying to start same day courier and delivery. I am not sure where to start, what to charge, and also marketing. guled_85@hotmail.com

8. Mr C September on 1/9/2009 8:42:59 AM

Good day, My inexperience in the field leaves me asking questions around rates and proposal of quotes. Your assistance in this regard will be greatly appreciated in getting my dream up and running. Carl

9. Lawrence on 1/27/2009 6:11:26 AM

Please tell me what i need to start my courier business from scratch and do i need to compile a business plan to apply for funding and where do i apply for funding such a business.

10. vipin on 2/2/2009 5:21:53 AM

Hi, I want to start a courier business as a partner with the other courier agency like professional, Airmail, etc.. please advice me how to do it

11. Rodney Castillejos on 2/2/2009 5:12:58 PM

Hi! Can you please give me an advice how to find potential clients. We are located in San Diego, ca

12. RICHARD THOMAS on 2/12/2009 3:53:09 PM

HI MY NAME IS RICHARD THOMAS AND I OWN A SMALL COURIER SERVICE IN MIAMI FLORIDA, AND I WOULD LIKE TO KNOW HOW TO GO ABOUT GETING CLIENTELL. I CAN DO SMALL AND LARGE PACKAGES.

13. Peter on 2/19/2009 12:14:56 PM

hi my name is peter please let me know the procedure for stating an courier company /and what are documents needed to registered with Indian government.

14. FRANCOIS on 2/26/2009 4:24:37 AM

AS ALL THE ABOVE!! I WANT TO KNOW HOW TO START UP SMALL COURRIER BUSINESS....1.3 TON AND HOW TO APPROACH PROSPECTS AND TO GET CONTRACTS?? THANX GUYS!!

15. Samuel on 3/2/2009 6:28:34 PM

I want to quit my job and start my own small business courier but the thing is I don't know how to get a customer and I don't know how to quote them a good rate. Can I use my old SUV as a start? it is a good condition car. Thanks, Sam.

16. Samuel on 3/2/2009 6:30:13 PM

How much Capital do I need to start a small business courier? Sam

17. mr. and mrs. wells on 3/5/2009 10:01:20 PM

Hi this is jason and ashley and we would like to start up our own courier service... we already have a name and our own transportation. we are looking to get started really soon... we just need some help getting started... we need to figure out if we should do on call or evenings! if you have any information for us could you please email us at aasurstruly@yahoo.com... thank you for taking the time out of you busy schedule to read this... thank you. mr and mrs jason vaughn wells II

18. Michael Kentse on 3/10/2009 8:10:13 AM

I want to start courier in my region. how much capital do i require and new strategies to beat competitor.

19. Donna Evans on 3/12/2009 9:04:11 PM

Hi, I'd like to start my own courier service. I would like to know what is the going charge for mileage? Do you need contracts if it is same day delivery service?Are the customers billed on monthly basis or the day of delivery?

20. Cordell R. Harris on 3/14/2009 9:13:59 PM

Cordell Harris: I'm very interested in starting my own courier service from home. I need help on what's required. (SAME DAY DELIVERY IN ONE COUNTY) How do I charge or establish rates. I'm open for complete guidance.

21. Lewis on 3/16/2009 10:00:55 AM

Hi, I'd like to start my own courier service. I would like to know what is the going charge for mileage? Do you need contracts if it is same day delivery service? Are the customers billed on monthly basis or the day of delivery? how much capital do i require and new strategies to beat competitor.

22. james bates on 3/17/2009 11:36:54 AM

would like to start my own courier service i would like to know how to charge per mile and per stop and how to bill my client and how much a courier license cost.

23. mark on 3/18/2009 11:31:39 PM

hello. i am trying to get my courier service up and running. i really need to know what other things besides transportation i would need. i also need to know how to go about getting contracts and pricing for deliveries, etc... i really need complete guidance.

24. Rochelle on 4/12/2009 12:22:41 PM

Hi, My boyfriend is interested in starting a same day courier and delivery service. Please advise on marketing, contracts, rates, and how to work out the rates. Also, any information that would help. Thank-you!

25. Nadar on 4/12/2009 8:29:49 PM

Hello, I am seriously considering about starting my own courier service. I have prior experience working as a courier delivering medical specimens, prescriptions, and supplies between hospitals, medical labs, and clinics. I was recently laid off working as an electronic mechanic for L3 communications. I find this as the easiest way to find new work and possibly a new career. I would appreciate any advice on how to start up my business, and arrange contracts and payment negotiations. I have a meeting arranged next week with the manager of a laboratory at a clinic I used to do deliveries for to discuss the possibility of doing business with them. Thanks

26. Hamilton Stanley Jansen on 4/15/2009 5:39:41 AM

Please help me to start a security company in my region tell what are the requirements. thanks

27. sasi on 4/19/2009 2:20:58 AM

i am interested to start a courier company in my town and state to state in india. Is it profitable, if you have the details kindly tell me. menon

28. James on 4/19/2009 3:17:03 PM

@Sasi, It is really good to know that you like this business idea and would like to start it. Why not start it from a low scale, you can plan a trip to your neighboring state and do some homework on it get the best deal to people. You can work on various things in advance to make the trip cheapest so that you will get the referrals in future to make your business more profitable. Remember the direct referrals works a lot so put together various things like which age group you wanna target on, what are the places they would like to visit, what kind of food they will prefer, how long they can afford to be on this trip, how many people you can gather for this trip, etc. Make some numbers to figure out more about it. Start it now.

29. Bruce on 4/23/2009 4:15:38 PM

Hi, I am looking into starting a courier service. I am open to any industry of delivery. I have a 1 tonner bakkie. Fairly new. Would like to keep deliveries within Cape Town to 100 kms out of Town. Any tips on how to get started from scratch? How do I approach clients in offering contract work?

30. Leondres Mackey on 4/26/2009 10:03:07 AM

i want to start a medical transportation service for non emergency, medical appointments.

31. Asien Ohis Godfery on 4/28/2009 9:24:35 AM

I am interested in starting a courier company in my country. I will like you to forward to me the process of starting one, the operation, and how to cost my parcels, freight etc. I will be looking forward to your reply.

32. Mr Hayes Olasumbo Gabreil on 4/30/2009 7:44:46 AM

I am interested in starting a courier company in my country. I will like you to forward to me the process of starting one, the operation, and how to cost my parcels, freight etc. I will be looking forward to your reply.

33. princeton Banks on 4/30/2009 2:12:16 PM

hi, I'm very interested in starting my own courier service from home. I need help on what's required. (SAME DAY DELIVERY IN ONE COUNTY) How do I charge or establish rates. I'm open for complete guidance. I only have a car, so i know i will be limited to what i can do and not do.

34. JP on 5/5/2009 2:32:18 AM

I am interested in starting my own courier service. what is the first thing to do in starting the service. How to get clients, what are the cost of service etc. I have two trucks one is a 4 door yukon an the other is a ford f350. I also have a minivan. Thank you, hope to hear from you soon.

35. prashant on 5/7/2009 5:30:46 AM

hi my name is prashant, please let me know the procedure for starting an courier company /and what are the documents needed to register with Indian government, I am interested in starting a same day courier and delivery service. Please advise on marketing, contracts, rates, and how to work out the rates. Also, any information that would help. Thank-you!

36. fred maison on 5/30/2009 12:36:08 AM

hi, I'm very interested in starting my own courier service from home. I need help on what's required. (SAME DAY DELIVERY IN ONE COUNTY) How do I charge or establish rates. I'm open for complete guidance. I only have a car, so i know i will be limited to what i can do and not do.

37. briget Davis on 5/31/2009 8:22:50 AM

Hello I am interested in starting a courier business. I am hoping you can advise me on this process. What type of licensing (apart from your Incorporation paper. do I need for this type of business, if any. Can you give a rough step by step guide on what I need to do or get. I know i want to open an office what are the approximate start up cost for this type of business that one can start up without a loan from the bank? Finally can you advise on rates and contracts. Thank you

38. Japp on 6/1/2009 2:28:55 PM

I would like to start my own courier service starting within my state first. Would like to know what the correct process is with getting license info, rates and clients. Any assistance is appreciated.

39. Leland Collins on 6/1/2009 10:00:22 PM

I'm saving money up to start my own airport courier business. I got a website up and blog too 2theted.webs.com check it out, and my Question is.. How much money should I save to start. Enough to cover van, funds for 6 months, and how much marketing money. Alaska a big place a lot of postage to the bush.

40. Humphrey on 6/5/2009 10:36:27 PM

I have some experience working as a courier delivering. I would like to start a courier service. How do i charge and what are other things i need to do. ANY Information will help.Thanks.

41. Mike Page on 6/8/2009 6:15:42 AM

All, I am a courier consultant as well as being an Operations Manager for a leading parcel distribution company. I can give you advice, contacts and more importantly what the start up costs are, what we as a courier company look for when setting on couriers and tell you how to stand out from the rest. I also have developed a successful training program which is due to be credited by City and Guides. This program contains all the information needed to become a successful courier. If you wish to find out more there is a small charge of 10 pound but I will help you along the way, guide you in the right direction and act as your PA. If you wish to purchase my Information please email at mike.page1980@yahoo.com. I will give you the details within the same day, Kind Regards

42. Matthews on 6/9/2009 2:39:52 AM

Hi I am interested in starting a courier services business, Do have 2 bakkies and drivers, Can any one out there please help? Thank you, Matthews

43. Amiee Tudor on 6/9/2009 5:38:06 AM

hello. thank you for your article. I am writing to you in hope that you can provide direction for my courier company. I am on the verge of desperation. Due to the economy I have lost some of my biggest clients. Have gone from making six figures a year to $30,000. I was blessed to have inherited the company 3 years ago- but unfortunately never had to obtain clientele on my own. I am hoping that you can point me in the right direction to do so. I have hand delivered company info to many businesses in my area and in surrounding areas. I feel that there is a better and more successful way to grow my business and bring it back to what it once was. Thank you for the time that you took to read my concerns and thank you for the time you will take to respond!! With great respect, Amiee R. Tudor

44. Richard Zavala on 6/13/2009 5:38:01 AM

please help me start my courier business. how to find new customers and where do I start?? any information will help THANKYOU!!!!

45. fahim on 6/14/2009 11:38:18 AM

hi, how much capital investment is needed?

46. Nabeel on 7/1/2009 3:35:23 AM

hey, i am starting my courier service and i can definitely use any advice you may have for a new business owner, and marketing in this industry, thanks.

47. Palesa on 7/3/2009 8:33:43 AM

I would like to be assisted on starting a courier service company for small and large parcels. Your assistance will be highly appreciated.

48. patrick on 7/6/2009 3:29:14 AM

hi, i like to start my own courier service by contracting for other courier business. i could like to courier small parcel and envelops in cope town. thanks patrick

49. jamie on 7/6/2009 6:32:02 AM

how can I see your responses to these questions.

50. Cornelius on 7/13/2009 4:16:24 PM

What do i need to do to get started?

51. Cassandra Tatum on 7/13/2009 11:11:14 PM

I am interested in starting a medical supply courier service in my state. What will I need to do to get started?

52. rick on 7/14/2009 11:24:00 PM

I would like to start a courier/messenger service, where do I start? thanks you your help

53. Carl on 7/16/2009 12:40:22 AM

Hi, I have a courier service. We've done over 10 years in the home care field through specialty and retail pharmacies in the New York area. I need a couple additional accounts to be stable. Can you help me find prospective clients, medical and otherwise? Thank you.

54. johnny smith on 7/20/2009 8:17:37 AM

I want to start my own business as a courier service, but I do not have the transportation. would it be best to rent a truck or van, of to buy one.

55. shiv kumar on 7/24/2009 2:59:40 PM

hi, i want to start with courier service but i am completely raw in this field so please help me how should i go ahead with this business and how much capital is needed to be invested please? help me soon, thank you

56. Paulos on 7/25/2009 4:06:42 AM

I am interested in the transport business and feel that as a subcontractor. i will be able to learn and develop more skill in the field. How do i approach companies for contracts and which companies. midrand, Gauteng, South Africa

57. Shah on 7/27/2009 4:27:22 AM

Hi, I would like to start my own courier company in South Africa, Western Cape to start out with and eventually expand into other regions. I have sufficient start up capital to purchase 2-3 commercial vehicles to deliver envelopes and small packages. How would I get my business off the ground? Are there depo's I could approach to get contracts in place? Do I approach online shopping companies and try and secure contracts that way? Any advise please.

58. Michael Chapuka on 8/3/2009 2:05:14 PM

Quite interesting information. I am a subcontracted courier and the profit is minimal. I want to start my own courier co and need the current applicable rates (to and fro)

59. Tumi on 8/5/2009 4:43:12 AM

I WANT TO KNOW HOW TO START UP SMALL COURIER BUSINESS OR SUBCONTRACTING WITH A WELL ESTABLISHED COMPANY.... I HAVE 650 KG CORSA BAKKIE. HOW TO APPROACH PROSPECTS AND TO GET CONTRACTS??

60. Tumi on 8/5/2009 4:44:44 AM

Please ignore my previous e-mail. I WANT TO KNOW HOW TO START UP SMALL COURIER BUSINESS....I HAVE 650 KG BAKKIE. HOW TO APPROACH PROSPECTS AND TO GET CONTRACTS??

61. phillip on 8/6/2009 9:16:57 AM

hi, am interest in courier service, all i need to know is how do i have to approach companies to offer me contract?

62. Moses on 8/7/2009 11:04:53 AM

I have a Ford Bantum bakkie and have a lot of interest in the courier world. How do i approach companies for contracts and which companies? How will i calculate the delivery rates to charge my customers, furthermore how am i going to know the competitor's rates?

63. Voneshen on 8/9/2009 9:39:47 PM

Hi, I have a 2001 Uno Mia 1100 very economical and is ideal vehicle for deliveries but is it sufficient for subcontracting or is there a vehicle criteria that needs to be met?

64. Mike on 8/11/2009 11:07:19 PM

I will like to start my own courier business... I have prior experience as a part time subcontractor when I was in college... I graduated and worked as an accountant for two years and now I am hoping to launch a courier business.. As other people here are inquiring, am wondering if you can help me get clients and charge as in rates..... Please any information will help... FYI --- I live in MA.... I have two different cars....

65. DAVID on 8/13/2009 2:25:33 AM

I WILL LIKE TO START MY COURIER COMPANY. I HAVE A KB200 ISUZU WITH A CANOPY. OR PLEASE HELP ME TO GET A TENDER FOR MY BAKKIE TO GENERATE MONEY FOR EQUIPMENT, I'VE DONE CIVIL ENGINEERING AND I'VE REGISTERED A COMPANY ENTERPRISE CLOSE CO-OPERATION WITH TAX CLEARANCE CERTIFICATE

66. Sindiswa Sende on 8/13/2009 10:52:50 AM

I WOULD LIKE TO START MY OWN COURIER COMPANY. PLEASE PROVIDE ME WITH INFORMATION ON THE RATE TO CHARGE FOR PARCELS PER KILOMETER. I HAVE EXPERIENCE AS A SUBCONTRACTOR AND I HAVE A BANTAM BAKKIE. THANK YOU.

67. george on 8/18/2009 10:20:37 AM

hi, thinking of starting a small courier service can you tell me the best place to get insurance for it. ie git and liability insurance and roughly how much to charge per mile is it better to get sub-contract work to start you off and what courier companies should i approach. thanks

68. Broderick Thompson on 8/19/2009 12:28:42 PM

I am desperately searching for information on how to start a medical courier service. i also want to know what type of equipment will I need, how does pricing work as far as in the medical courier industry, and would I need a special type of insurance or license.

69. lekanka pheeha on 8/24/2009 7:06:58 AM

i have got 2 bakkies(all panel) its difficult to get contracts out here/there please groom me up on where to get started or info. very serious

70. missingtheroad069 on 8/25/2009 12:01:46 PM

I'm looking into starting a trucking business, but not sure where to begin can someone give some advice?

71. mario nel on 8/27/2009 1:14:02 PM

i would like to do courier work with my bakkie but don't know how to get a contract and would like to do shuttle services with my verso. please help me and i don't know who to speak to for a contract.

72. NHLANHLA MOTHAPO on 8/27/2009 1:45:29 PM

I WANT TO START A COURIER BUSINESS BUT I DON'T KNOW WHERE TO START. MAY YOU PLEASE REFER ME TO WHERE I CAN GET THE INFO.

73. BAW on 8/28/2009 6:29:48 PM

I want to start a Medical Courier business in North Carolina. Can you tell me where to begin once I have my business plan completed?

74. Pervez on 9/2/2009 3:28:26 PM

I would like to know the detail about starting Courier business from scratch and what kind of licenses or regularity procedure is required.

75. anup on 9/9/2009 4:20:43 AM

hi, I am working in Logistics company. if any one sending cargoes free to contact me.

76. Mabyoko Joel Pelego on 9/12/2009 4:47:53 AM

Hi there! I would like to be subcontracted in the courier service of any type of goods. Please help me with the relevant steps that i must follow. I reside in Mpumalanga Province in South Africa.

77. MARK BRADLEY on 9/12/2009 7:37:12 AM

Hi, I would like to know more about starting a courier company and especially the pricing part of it as there currently two different ways to price ie; by kg and klm.

78. landry on 9/14/2009 5:29:03 AM

Hi, i would like to start my own shuttle service in partnership with overseas travel agencies. my question is how do i go about convincing them to be in partnership with me and build the trust and what license is required to start as it will be transportation and carrying people around. in a case whereby i encounter any problem on the road. your help will be much appreciated. thank you.

79. James Ashaolu on 9/15/2009 5:40:19 AM

How do I start a vibrant courier company in Nigeria? How can I get to represent a USA based courier company in Nigeria?

80. NS on 9/18/2009 7:05:10 AM

@MARK BRADLEY, If you want to build a partnership with a bigger company then you need to already have customers using your service otherwise it'll be hard to convince bigger companies that you have trade at all. First discover your customer base and then partner with large companies to grow your worldwide based client list.

81. NS on 9/18/2009 7:06:48 AM

I think the best answer to everyone is to search GOOGLE. I have found the best answers on there, just search for your specific question and there's always some good helping answers to get you started.

82. Thabo Taukobong on 9/26/2009 5:17:06 AM

hi there, i just started a courier company and i am looking for a big courier company to do subcontracting for the pretoria or jhb area.

83. Christopher Jordaan on 9/28/2009 3:03:19 PM

I have just started a transport and delivery business. I will be delivering with a 1.3 ton bakkie to all areas within RSA. I have full comprehensive insurance for the bakkie, and in addition to that I have GIT insurance for R100,000.00. My fees are extremely reasonable. I would like to know if someone could please help me with some work or a contract. I am a owner driver, so I am very reliable. please contact me on 072 492 4222. Regards, Chris, 072 492 4222, mrbakkie@vodamail.co.za

84. joe on 10/5/2009 12:09:31 PM

hi, i'm interested with this courier business, but i don't have idea where to start, what kind of insurance i need and what kind of license i need, my aim is just in state rush small pack deliveries, like small envelop up to two skids.

85. simbarahe chirume on 10/14/2009 1:13:33 PM

I WOULD LIKE TO START A SMALL COURIER COMPANY DELIVERING SMALL ITEMS WITH MOTOR BIKES I WOULD LIKE TO BUY 2 SCOOTER FOR A START PLEASE DO ADVISE ME ON WHAT I MUST DO IN ORDER TO GET THIS THING RUNNING. I DONT HAVE ANY EXPERIENCE IN COURIER INDUSTRY

86. ashraff on 10/17/2009 5:38:59 PM

i am wanting to start a small parcel delivery service or medical supply deliveries. Any ideas on how to get customers. Reply per return email

87. Nathan on 10/20/2009 7:01:41 AM

I want to start a courier business in Cape Town. what and how do I go about it please.

88. Patty on 10/23/2009 5:52:54 PM

I lost my job this year so I decided to start a courier business but I need someone to navigate me. I really need to understand how to set the pricing and how to contract with the larger shipping companies. Thank you.

89. IC on 10/25/2009 8:01:42 PM

Just as everyone before me, I am in need of setting rates that are competitive and that will also provide a profit margin. I am in Nevada. Thanks

90. Lahu on 11/2/2009 4:44:26 AM

Hi i am Lahu, i want to start my own courier business( Fedex, DHL any reputed courier companies franchise )anyone help me to How to get that reputed courier services franchise, how to start it.

91. MIKE VIEHL on 11/5/2009 5:51:32 AM

I HAVE 28 YRS EXPERIENCE IN THE BUSINESS IN NYC. I'D LIKE TO PARTNER WITH SOMEONE. LETS TALK

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