Choosing VOIP Service for Small Business

Here are a couple of tips on how to choose VOIP service for business which will work best for you: one, know your budget, or how much exactly are you willing to spend on communication bills; and two, seek a VoIP company with great customer and technical service.

Lifeline: that’s what phone lines are to any business establishments these days.

Phone lines are not only a tool for directly communicating with people; it is also a tool for other communication devices like the Internet, the fax machine, etc. That is why it is very important to choose a phone service, one that won’t break your back when it comes to bill payments or quality.

Although there are many, many phone service companies offering very competitive rates, you have to realize that with each and every business establishment, there are varying communication needs. Probably, the best way to assess what your company’s needs is to know exactly what kind of clients you are dealing with, who your suppliers or partners are, and what possible communication devices you will need to keep your company afloat. Simple questions can help your assessment process: How many times do you need to make long distance calls? How often do you have to use the fax machine? Are you online all the time? Would you need multiple lines for your small business? Would your personnel need company cell phones or would landlines suffice? Etc.

Once your communication assessment is done, then that is the best way to scout around for a phone service company. Don’t hire the first company that offers you a discount, or the one that gives you “package deals” which you may not even need in the long run.

So far, the most cost-effective phone service is the communication tool called VoIP or voice over Internet protocol. It has steadily increased in popularity as an alternative to traditional long distance phone calls because it grants users an 80% slash on their monthly phone bills. Now, although this may sound promising, you do have to remember that the “traditional” tools are not as expensive as the devices and equipments that your company needs to install for your VoIP. In other words, before you can see the savings you might get from this form of communication, you have to shell out a large amount of money first for VoIP installation.

Here are a couple of tips on how to choose which VoIP provider will work best for you:

Know Your Budget for Office Phone

Like all business-related decisions, this one is budget based. Your overhead expenses may be high but it would still be prudent to scout around for the best deal. The various VoIP packages may seem enticing, especially those who throw in discounts, extra services and even promotional materials. You do have to remember that not all of these will benefit you in the end.

Seek a VoIP Company with Great Customer and Technical Service

There will always be kinks in the system. That is an inevitable rule in life. It is then essential to find a VoIP company that offers a great customer relations and technical services when you have questions that need answering, especially when it comes to billing and functions. Usually, the VoIP companies offering the lowest rates have the worst customer relations and technical services. You might want to ask yourself if the headaches you are likely to get from this company is worth the savings you are getting now.

1 Comment

  • Mussa Ali said on December 30, 2012
    I am based in london I will like to get apps and calling cards to africa free some countries such as somalia and kenya


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