Commercial Mail Receiving Agency Business

The necessary elements needed to start your own CMRA are: the application for the necessary papers required of Private Mail Box Operators, choosing a convenient location for your place of business (preferably with a parking space up front,) and choosing a commercial mail receiving business area spacious enough to accommodate the bulk of the mails and parcels of your customers.

CMRA or a commercial mail receiving agency is now slowly gaining popularity.

It is increasingly becoming an integral part in the operations of small to medium scale businesses. CMRA (also known as private mail receiving service, commercial mail receiving agencies and mail drop center) is typically operated by Private Mail Box Operators. Naturally, in order to establish mailing service business, one has to apply for the necessary papers required of Private Mail Box Operators. You should also be well versed with new policies and laws concerning CMRA operations because new federal regulations are being issued against fraudulent address holders and those who may want to use the mailing agency for less than scrupulous purposes.

Traditionally, applications and approvals for these papers (commercial mail receiving licenses, permits, etc.) of this kind of mail receive/delivery businesses are usually done personally in county and state offices. Fortunately, online applications are now being accepted, which makes the processing faster and less expensive. But like all papers, there is a waiting period and all submitted papers must be notarized.

An essential CMRA element is location. A convenient mail center location means that the place of business is accessible to everyone involved: from the customers, to the delivery personnel and finally to the workers of the CMRA. As you know, in this type of business, customers receive mail and other deliveries by using the agency’s address. A convenient location should be somewhere where postal and parcel deliveries can make easy drop-offs, and at the same time, customers who wish to pick up their mails could do so without hardship. A CMRA business office doesn’t need to be too spacious, especially if you are trying to set up in a location where rental can be a bit steep; but you would need a counter space to accommodate your customers and the delivery personnel, and of course, you would need space for all the incoming mails and parcels and whatnots.

A parking area out front your office space would serve your business great benefits, making your customers’ pick-up routines more convenient. If your CMRA business also involves delivering mails and parcels to your registered customers, then a parking space would be a great place for your so-called “delivery system.” It would be ideal, of course, if you can start off your delivery system with a truck or van. However, if your finances are less than flawless; a scooter or bicycle would do fine. And don’t underestimate leg power because it is the cheapest mode of delivery. Usually, customers who use the services of CMRA live nearby anyway – if not, then that’s when the delivery vehicles become important.

A CMRA should not be confused with a mail or parcel delivery agency, because agencies like the latter do not deliver to P.O. box addresses. A CMRA also receives parcels shipped by other agencies which the USPS (United States Postal Service) does not accept. There are also additional services like copy and of course, courier services. The greatest benefit of using the services of a CMRA is the privacy it provides. If you have a small or medium business, you may not want to broadcast your home address to you patrons.


  • Samy Arous said on August 7, 2008
    moving CMRA to another location, What should i do? Thanks
  • Franre said on January 12, 2009
    My question is, how can I start a CMRA, have an office but where can I buy equipments?
  • shantinel said on February 4, 2009
    What specific forms will I need to start this type business, can you direct me any? Where do I start?
  • bill said on June 21, 2009
    My request is, I own a CMRA and would like any idea how to attract more cooperate clients. Do you have any ideas about marketing my business to get state, county or local government business
  • Donna Polka said on August 14, 2009
    I'm looking for help or the rule that says the post office will not process a form 3546 from a CMRA.
  • Julia Haven said on April 16, 2010
    I would love to start my very own CMRA business, How can i get started?
  • anisleidy said on June 30, 2010
    can you help me in starting a mail receiving business in homestead, florida, miami-dade
  • Luis Escobar said on August 16, 2010
    We are a Business Center and we are very interesting in start our own CMRA, how can we get started?
  • Stephen Sakamoto said on September 25, 2010
    Alhambra, CA. Mail box Store. I have a business in a small strip mall which provides a gang box to deliver mail to lease spaces. I submitted a 1583-A to the post master to establish the store as a CMRA and rent postal boxes. The post office refuses to delivery mail directly to the store but will deliver only to the gang box. Is this the only way mail can be delivered to my rental units?
  • Keri said on December 14, 2010
    Atlanta, Georgia can you receive packages for people without having a 1583? I know you can't receive mail but can you receive ups or fed ex packages?
  • Rose said on January 6, 2011
    Looking to be an agent for a mail forwarding company in the un preferably miami. the Agency will be in the city of Dominica. (CARIBBEAN). Need help with this.
  • charlene Hou said on October 13, 2015
    This is Charlene, we locate in Santa Clara county.I am looking for a CMRA but I have no information for any CMRA in our area.Can you help to introduce one and what will be the monthly charge.I can be reach at 408-266-7350.Thanks a lot.Charlene
  • Don said on January 22, 2016
    If You have a Live/Work building can I operate a Mail Forwarding service out of my residence?


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