Business Email Writing Tips

In business, clear and accurate communication is very important in order for you to develop a good relationship to the customers, clients and suppliers as well. These business messages follow both direct and indirect patterns.

If you are writing a business email, make sure that the thoughts and ideas are properly organized.

It is also advisable that you state the matter or the problem direct to the point. In choosing the pattern that you will employ for your message, make sure that it will be the one which the reader is going to like. But in order for you to know what kind of pattern to use, it is important that you know what the direct and the indirect email means.

In the direct email, the step by step patterns of the thought presentation are the following: statement of the main point, presentation of details and explanations or presentations of the evidence to support it. This will give the reader a chance to get the main purpose of the letter immediately. Aside from that, this will also be a very time-saving way of presenting the message and the details as well. In addition, this will also make the reader receptive to what the message directly conveys and not resistant.

Effective Tips in Writing the Business Email

There is also a specific use for the direct pattern considering the emotional aspect of the reader. If you intend him or her to feel neutral, mildly interested and pleased, this is the tight pattern that you can make use of. As an example, you must take into consideration the type of letter you have received when you got admitted to a certain university which you applied. Most emails use this approach which includes dealing with the following: acknowledgements, orders and routine tasks.

The indirect mail differs from the direct mail in terms of the pattern and the use as well. Unlike the former, this points out first the details, explanation and evidences and the main point will come on the last part. This will also consider the feelings of the reader that is why the main issue or the problem is broken down little by little. As the details and the evidences are being stated, the reader will have an idea on what the message is all about even if he or she is not reaching the last part yet. The ultimate goal of this type of message is minimizing the potential negative reaction of the reader.
The use of this kind of message is when you anticipate that the reader will feel hostile, displeased or uninterested. Once again, you need to consider the letter from college. But this time, you are not accepted to enrol in the university.

If you have to crack a bad news to persons involved in your business, you must bear in mind to use in the indirect message.


    (All the above fields are required.)