RIM Reports Problem in BlackBerry Services in Europe, Middle East
BlackBerry maker Research in Motion Ltd. (RIM) reported on Monday that its customers in Europe, Middle East and Africa have been experiencing problems with various services.
Research in Motion Ltd. (RIM) reported on Monday that BlackBerry customers in Europe, Middle East and Africa have been experiencing problems with various services.
In a statement, Canada-based RIM said that its customers are having difficulty using BlackBerry services – including Internet access and the popular messenger service. The company did not specify further what cause the problems.
“The problem was out of our control,” RIM said in the brief statement.
In its website, T-Mobile UK posted that there were hundreds of complaints from BlackBerry users, saying there were issues with the sending and receiving via the BlackBerry Messenger and Internet services.
Vodafone UK and other wireless carries in the Europe also reported of similar incidents, leaving BlackBerry users in the dark.
In the Middle East, telecommunications firm Zain Kuwait said on its Twitter feed that the problem was caused by a temporary disconnection of services from the main source.
BlackBerry, which is known for its encrypted messages, said that it will issue another statement in the coming days once they have identify the real cause of the issue.